Introduction

Revenue Management Complete System (RMCS), a system developed on ERP principles, is a set of integrated tools, optimized to meet needs of the utility companies, and automates Revenue processes like Billing, Collection, Complaint Management, MIS, Consumer Management and Performance Management. Through online connectivity this system can be accessed in a controlled manner at towns, union councils, Consumers Service Centers, Call Centers and other departments. Its Disaster Recovery module ensures high System Availability. Its Collection module provides bills payment facility through Banks, ATMs, Kiosks, Call Centers and Internet, ensuring timely and accurate recording of bills payments, sending SMS to Consumer after receiving bill payment and identifying the defaulters.

RMCS is protected from unauthorized system access by its User Management Module. Its Audit Trail functions ensure complete financial control. RMCS is specially developed to improve financial performance of the utility companies.