Revenue Management
Complete System

An optimized ERP system to compete the needs of Revenue

Introduction

Revenue Management Complete System (RMCS), a system developed on ERP principles, is a set of integrated tools, optimized to meet needs of the utility companies, and automates Revenue processes like Billing, Collection, Complaint Management, MIS, Consumer Management and Performance Management. Through online connectivity this system can be accessed in a controlled manner at towns, union councils, Consumers Service Centers, Call Centers and other departments. Its Disaster Recovery module ensures high System Availability. Its Collection module provides bills payment facility through Banks, ATMs, Kiosks, Call Centers and Internet, ensuring timely and accurate recording of bills payments, sending SMS to Consumer after receiving bill payment and identifying the defaulters.

RMCS is protected from unauthorized system access by its User Management Module. Its Audit Trail functions ensure complete financial control. RMCS is specially developed to improve financial performance of the utility companies.

RMCS Framework

Key Modules / Functions of RMCS

1

utility billing system icon u2

Billing System

2

complaint management system icon u2

Complaint Management System - CMC

3

consumer management icon u2

Consumer Management

4

user management icon u2

User Management

5

revenue collection icon u2

Revenue Collection

6

management information system icon u2

Management Information System - MIS

7

disaster recovery icon u2

Disaster Recovery

Top Reasons for Moving To RMCS

consumer satisfaction u

ensure
consumer
satisfaction

perfomance accuracy u

ensure
Information
Accuracy

ensure
data
security

audit trail u

ensure
reconciliation
& audit trail

improve
revenue
collection

bill processing u

speed up
bill
processing

timely
reporting to
stakeholders

managed by mgt

managed
by
management

Clients Successfully implemented RMCS

  • CDGK - City District Government Karachi
  • KMC - Karachi Metrpolitan Corporation
  • KW&SB - Karachi Water & Sewerage Board