Implementation of ATM interface with MISYS Equation/DBA (Host Banking System) through MSCL’s RBTS/400

The Habib Bank is Pakistan’s second largest bank with 1500 branches.  For upgrading their  banking system with focus on Remote Banking Services, decided to implement Misys Equation / DBA as Host Banking System. Habib Bank also wanted to further extend services to their customer through ATM and other Remote Banking Devices like IVR, ACD and Switch.

 MSCL has developed an interface network that provides communication between the Window/NT Server based call center application and the MKI-Equation application on AS/400.This interface provides communication between the two systems using a common TCP/IP protocol.

 The call center equipment and AS/400 are connected over a common LAN (local area network) using TCP/IP. Each call center machine, executing the IVR application, is installed with a Windows based DLL. The IVR application calls this DLL and passes on requests for query or transactions to MKI-Equation application. The request reaches to the MKI-Equation via MSCL’s developed interface network and its response is routed to the IVR over the same network.

 NCR Corporation, being the prime contractor for Call Center Setup, is highly satisfied with MSCL’s methodology for system development and integration and work done by its team on this project.